Netflix (iOS)

June 27, 2017

People spend most of their time watching movies with Netflix's app, and the viewer is excellent. Other parts of the app like the search field and menus have a few wrinkles that could benefit from better attention to platform standards.


Wells Fargo (Mobile)

June 5, 2017

Wells Fargo's mobile app has many of the same information architecture problems as the web version. Frequent users learn to ignore the quirks, but the poor organization leaves new users scratching their heads as they try to figure out, "How did I get here from there?"


Wells Fargo (Web app)

January 29 2017

Wells Fargo acquired Wachovia Securities as part of the 2008 banking crisis. Even though Wells has tried to integrate Wachovia's app as their own brokerage sub-site, it has caused some problems in the information architecture.

The bank has also redesigned the site recently, and in the process tried to integrate the look of their mobile and web apps...with mixed results.


Rainforest QA

January 20 2017

Rainforest's web application manages software testing on websites and mobile devices. Users are typically professional developers and software testers, so efficiency and error prevention are most important.

The review points out several problems with consistency, navigation, and repetition that are likely to cause inefficiency and errors.